Service Plans FAQ's

A Boiler Service Plan is a subscription service that covers your annual boiler maintenance and inspection. It ensures your heating system runs safely and efficiently while helping prevent unexpected breakdowns.

Our plans typically include an annual boiler service, priority scheduling, reminders for your service, and access to emergency support. Some plans may also cover parts and labour during standard working hours.

Yes, we offer a Landlord Plan which includes an annual boiler service, Gas Safety Certificate (CP12), tenant support, and priority call-outs. It ensures compliance and peace of mind for landlords.

Prices start from £10.50 per month for a standard plan and £20.50 per month for the landlord plan. Payments are made easily via direct debit.

Yes, you can cancel your plan at any time. Terms may vary depending on the plan type, so we recommend reviewing your agreement or contacting us for details.

A plan spreads the cost of annual maintenance, provides priority service, and helps prevent costly breakdowns. It keeps your boiler running efficiently and extends its lifespan.

Your boiler will be serviced once per year, which is the recommended frequency to maintain safety and efficiency.

Most plans include access to emergency call-outs, though some may have additional charges for parts or out-of-hours service.

Yes, our service plans are designed to cover all major types of boilers, including combi, system, regular, and oil models. We tailor each service specifically to your boiler type, ensuring it operates safely, efficiently, and reliably throughout the year. This comprehensive approach helps prevent breakdowns and extends the life of your heating system.

As a plan member, you receive priority access to our repair services, ensuring that any issues with your boiler or heating system are addressed as quickly as possible. This helps to minimise downtime, keep your home warm, and restore hot water efficiently, giving you peace of mind throughout the year.

Yes, every annual service includes a detailed certificate confirming your boiler has been professionally checked.

Keep an eye out for unusual noises, visible leaks, or inconsistent heating and hot water in your home, as these can be early signs of a problem with your boiler or heating system. Our experienced engineers are available as part of your service plan to provide expert advice, carry out any necessary repairs, and ensure your system continues to operate safely and efficiently throughout the year.